Last Update: 13/02/2023


By using PIPECODES website and any content, information, or material, you agree to comply with the conditions set out in this Privacy Policy. The website is owned by PIPECODES Lda. PIPECODES is committed to ensuring that the privacy of Data Subjects is protected. Personal or other information, collected through the voluntary completion of forms, spontaneous applications, University employment platforms, job fairs, references from employees or former collaborators, workshops, partnerships, and subscriptions, are intended solely and exclusively for administrative use by PIPECODES, to respond to user requests and needs.

In compliance with the General Data Protection Regulation, PIPECODES is committed to maintaining the privacy and confidentiality of data entered or provided by users of the website:

  • The data will be processed lawfully, collecting only the necessary data for the purpose for which they are intended;
  • Each user and holder of the provided data has the right to update, edit or delete the provided data to PIPECODES. To do this, you must contact us through;
  • Whenever third party data protection standards are not met, they will not be supplied or sold;
  • Provide security mechanisms that prevent consultation, alteration, or destruction of data by an authorized person.




Regardless of the previous efforts to guarantee the privacy of users’ data, in the event of security breaches, the data may be deleted or shared. Therefore, PIPECODES is exempt from information loss that occurs as a result of cyberattacks or other external breaches, which cannot be predicted or controlled by the company.

Information Collected and Use

We collect personally identifiable information voluntarily provided by PIPECODES users, which will be used to contact or identify them. Personally, identifiable information may include, but is not limited to:


  • Name
  • Company name
  • Phone number
  • Email
  • Address

When the Data Subject is a candidate, personally identifiable information may include, but is not limited to:


  • Name
  • Age
  • Phone number
  • Email 
  • Information about your education
  • Employment history
  • Emergency contact
  • Address
  • NISS
  • TIN
  • Curriculum vitae
Within the scope of the services it provides, PIPECODES only processes the personal data necessary for the execution of the projects to be carried out, guaranteeing their lawful treatment, in accordance with all the requirements imposed by the applicable legislation.

Data Recipients

The data collected is processed exclusively for its purpose, having as a framework a reason of lawfulness previously and explicitly identified and validated. For this purpose, it is suggested to consult the PIPECODES terms and conditions.


Principles of Data Use


By subscribing to our contact list, users will be asked for some data, namely, but not limited to: name, e-mail, telephone contact, and company. Your personal information can be used to contact you with informational content, marketing or promotional materials and media, and others.

According to Portuguese law, the user can select whether or not to receive newsletters or other PIPECODES communications, changing the respective settings in the subscription preferences. In addition to the previous one, you can unsubscribe from receiving any marketing content or promotional email PIPECODES, through the available unsubscribe links.


Cookies and Similar Technologies


PIPECODES uses cookies and other similar technologies on its website to improve users’ browsing experience and online performance, eliminating the need for the user to repeatedly enter the same information. Users could, through their browser, refuse or accept cookies. However, by refusing to use cookies, users may be unable to use some Site sections.


Google Analytics

PIPECODES uses online services provided by the Google Analytics web analytics service, offered in the EU, EEA and Switzerland by Google Ireland Limited Gordon House, Barrow Street Dublin 4., Ireland and in the US by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies that are stored on the user/visitor’s computer, to analyze the use and navigation on the website. Google Analytics is used on the PIPECODES website for web analysis purposes exclusively with an add-on that provides an anonymized IP function”. This setting ensures that Google Analytics deletes the last part of your IP address. As such, PIPECODES does not receive data that allows the personal identification of each user/visitor of the website.

The Universal Analytics functionality with Google Analytics is also used, which allows PIPECODES to analyze the use of its online services on all devices. Each user will be assigned an anonymous ID and this is how the system recognizes each user’s ID when accessing the website through a different device. The user ID is not named, nor is personal data provided to Google.


On the other hand, you can prevent the installation of cookies by configuring your browser software. You can also prevent the collection, processing and storage of data created by the use of cookies, related to the use of PIPECODES online services, by clicking here. This will prevent any future data collection by Google Analytics on the PIPECODES web pages.



PIPECODES uses Hotjar’s analysis service to help analyze and better understand the needs of website visitors, in order to optimize their service and online browsing experience. This is a service offered by Hotjar Limited, Lever 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe.

Hotjar anonymously stores this information, and it is not sent to Hotjar’s servers, so neither Hotjar nor PIPECODES uses this information to identify users or combine it with additional data from an individual user.

During the visit to the PIPECODES website, Hotjar saves data from the user/visitor’s online browser and collects the following information:


  • Anonymized IP address of your computer;
  • Screen size of the device used;
  • Browser information (which browser, which version, etc.);
  • Geographic location (country only);
  • Preferred language;
  • Visited pages (sub-pages);
  • Date and time of use of the sub-page or website.


Through Hotjar, reports and visual representations (called “Heatmaps”) are generated that show where and how visitors to the PIPECODES website “move”, for example, HTML changes that occur when using this website, mouse movements and clicks, page shifts or browser window size changes. Hotjar does not record content or information entered an input field (example: contact form) or sent through this website.

Hotjar creates a Hotjar Tracking Code to track a visitor’s use of this website using a Hotjar cookie. For more details, you can consult Hotjar’s Privacy Policy by clicking here.

On the other hand, Hotjar gives all users and visitors the possibility of preventing or deactivating the storage of data by Hotjar on the use of the website and use of cookies by Hotjar, by clicking here.


Learn more about Hotjar Ltd. and the tools available at 


Purpose and Basis of Data Processing


The purpose and basis on which your personal data are processed depends on the user’s condition.

If you are a candidate, your personal data will be collected and processed for the following purposes:


  • Recruitment – includes recruitment activities to provide services, such as candidate research and selection. In this context, data relating to salary processing will also be processed;
  • Contract – includes the execution of contracts between PIPECODES and the candidate, as well as communication with the parties involved (insurers, beneficiaries, intermediaries).

If you are a supplier or customer, your personal data will be collected and processed for the purposes below:


  • Contract – includes the activities necessary for the execution of the service provision contract;
  • Communications – concerns the interactions necessary for us to contact you regarding existing contracts between the parties;
  • Compliance with legal obligations.



The security of your personal information is important to us. Although PIPECODES follows industry standards regarding the protection of personal information, we cannot guarantee absolute security due to the nature of the process. Remember that no method of transmission over the Internet or electronic storage is 100% secure. 

PIPECODES defines adequate technical and organizational security measures to effectively implement the principles of Personal Data Protection, complying with current legislation, protecting the rights and freedoms of Data Subjects.

The user information will be stored as long as the account is active or as needed to provide services. We will store and use user personal information as necessary to comply with legal obligations and agreements. If you wish to cancel your account, please contact


Data Storage Duration


PIPECODES retains and stores the user’s personal data only for the time necessary. Ensuring, for this purpose, that personal data are deleted in accordance with the retention criteria:


  • We retain user data as long as there is an ongoing relationship between the parties (in particular, if the user contracted PIPECODES services);
  • User data is only kept as long as your account is active or for as long as necessary for the provision of services;
  • User data is retained for as long as necessary to comply with legal and contractual obligations.

Rights of Data Subjects under the GDPR



According to the GDPR, PIPECODES users have several rights with regard to their personal data. Data Subjects have the following rights:


  • Right to Information (Access): At any time, the Data Subject may request information about what data PIPECODES has about him, how it was collected, and for what purposes it will be processed. As well, the Data Subject has the right to access, rectify, erase, limit the treatment, and period of storage of the data. PIPECODES will request the identity of the applicant before processing any data access request. Once the legitimacy of the request is verified, the data of the holder will be provided within the stipulated legal period.
  • Rectification Right: At any time, the Data Subject may request the rectification of their data, if they are incomplete or incorrect. For this purpose, the PIPECODES user may update their data through their personal area within the platform. If this is not enough, you can direct the request to PIPECODES technical support.
  • Right to be Forgotten: The Data Subject may request the erasure of his personal data permanently, without prejudice to the legal requirements in force, if the personal data are no longer necessary in relation to the purpose for which they were originally collected/processed.
  • Right to Treatment Limitation: The Data Subject may obtain the limitation of the treatment of their personal data by PIPECODES.
  • Portability Right: The data subject has the right to request their personal data in a structured format for common use and automatic reading. This right is only applicable if the data is processed automatically, by computerized means.
  • Opposition Right: The Data Subject has the right to oppose the processing of their personal data for reasons related to their particular situation, when there is no legitimate or legal reason for them to be processed. The right of opposition does not apply in cases where the processing of data results from the fulfillment of a legal obligation, consent, or execution of a contract to which the data subject is a party.

Privacy Notice



Data Subjects have the right to file a complaint with the National Data Protection Commission (CNPD) in case of violation of the applicable rules regarding the protection of their Personal Data.

In the event of a personal data breach, PIPECODES notifies the National Data Protection Commission (CNPD), whenever possible within a period of up to 72 hours after becoming aware of it, unless the personal data breach is not likely to result in a risk to the rights and freedoms of natural persons.


Privacy Policy Updates



PIPECODES reserves the right to update or change the Privacy Policy at any time, by notifying the site users through the email address provided when registering or through a prominent notice on the site.

The continued use of the service after any modifications to PIPECODES Privacy Policy constitutes the user’s acknowledgment and consent to comply with them.


Contact Us


If you have any questions about this Privacy Policy, please feel free to contact us!



Edifício NERE

Rua Circular Norte, 7005-841 Évora



About Germano de Sousa

The Germano de Sousa Group is one of the main Clinical Pathology Laboratories in Portugal, with more than 45 years of existence and a qualified and multidisciplinary technical staff. With a strong research and development component, they follow the evolution and challenges of medicine, sharing “all this knowledge” with other colleagues.

Key Topics

  • Biopathological Validation
  • Artificial intelligence

The Challenge

Develop an intuitive and easy-to-use platform, using artificial intelligence, for biopathological validation of laboratory results. That allows Physicians Specialists in Pathology, the rapid validation of clinical analyses.


Partners: Germano de Sousa; InoCrowd.
Solutions: HealthTech; Artificial Intelligence; API Integrations; UI & UX; Development.


Given the data collected and handled by the Germano de Sousa Group, the developed platform provides information that supports more thoughtful and informed decisions. And, in the field of laboratory medicine, precision is a requirement, and this is reflected in the rapid machine learning, increasingly adapted to the reality of the laboratory and pathologies.

Given the fact that the company operates at a national level (Mainland Portugal and Islands), it was crucial to share information between clinics, not forgetting, of course, the privacy of its patients. On the other hand, the platform also allows the configuration of different levels of access to the respective menus, giving greater confidentiality and security to the results of the pathologies.

This is a project that will contribute to better results, decisions, and treatments in the field of laboratory medicine, giving great prominence to the Germano de Sousa Group.

Undoubtedly an innovative solution in the health area, and one that we were so happy to develop!


  • Cost and human error reduction
  • Real-time alerts and patient history
  • Clinical analysis and management dashboard
  • Scalable system, adaptable to various pathologies
  • Restricted access and different permissions
  • Synchronization with other (external) systems
  • Machine learning and AI in support of results

About LineKare

An M.V.P. for a 100% online platform for consultations, also known as “telemedicine”, with a main focus on Mental Health. It will have a qualified and experienced medical team, readily available to help the patient. And using Artificial Intelligence, LineKare will have mechanisms for monitoring and relationship between doctor and patient.

Key Topics

  • Online HealthTech software
  • Health care on-demand
  • Video consultation
  • Cybersecurity
  • High scalability
  • ArtificiaI Intelligence resource
  • White-label Platform
  • SaaS Software

The Challenge

There is an increase in occurrences related to mental health, whether burnout, depression, anxiety, among others. Citizens do not always seek help, often due to prejudice, fear or other constraints.

The existence of an online platform that allows quick access to specialized professionals and support networks, guaranteeing confidentiality, information privacy and, above all, comfort and convenience.


Partners: LineKare
Solutions: HealthTech; UI & UX; Development; API Integrations; iOS and Android App


An online platform where patients can quickly access a network of qualified professionals specialized in various clinical areas (focused on mental health). On the other hand, doctors can register and provide services conveniently, anywhere and at the most convenient time.


  • Cost reductions
  • High value care
  • Better patient experience
  • Greater medical efficiency
  • Valuable clinical insights

About Payments Gate

An innovative solution that provides all payment methods in one place, with easy and fast integration and payment monitoring. Its main mission is to provide a centralized platform where payments are easily tracked and integrated with other software/ecommerce, but at the same time, that allows billing and query metrics and results in real time.

Key Topics

  • Payments API
  • All-in-one solution
  • Invoicing
  • Statistics
  • Subscription plans
  • Various integrations
  • White-label Platform
  • SaaS Software

The Challenge

Create a scalable payment gateway – global API – that allows automatic integration with various payment platforms, which at the same time reduces the documentation required by developers. Everything must happen online, and subscriptions carried out via Saas.


Partners: Payments Gate.
Solutions: Fintech; UI & UX; Payments API; Integrations.


An Global API that integrates all payment methods, quickly and securely, instead of the usual manual integration. PayPal, MBWay, MB, Credit and Debit Card, are just some of the available payment methods, and you can track the history of operations for each of them, as well as their metrics.

With an integrated invoicing module, Payments Gate allows you to quickly issue invoices and manage purchase orders, while you can choose the subscription that best suits your needs (without the need for a contract between the service provider and the customer).


  • Security using cutting edge technology
  • Payment control and follow-up
  • More comfortable experience for merchants (especially)
  • White-labeled platform
  • API Integrations: invoicing, payments, subscription plans
About Onjuris

Onjuris is an Online Legal Software that facilitates contact between clients and lawyers, quickly and completely securely, anywhere. Through functionalities dedicated to the legal industry, it guarantees greater productivity and financial control.

Key Topics

  • Online legal software
  • Cybersecurity
  • Time control
  • High scalability
  • AI resource
  • Various integrations
  • SaaS Software

The Challenge

Provide a privileged and close communication channel between Lawyers and Clients, which allows for online legal consultations, legal cases monitoring, cost transparency and a comfortable experience for those involved.


Partners: Onjuris
Solutions: Legaltech; Web App; UI & UX; Development; API Integrations.


A project conceived and developed completely in-house, from M.V.P, through technological implementation, to marketing and sales. 

The platform had to meet the needs of the industry, reflecting the terminologies, flows, and working methodologies of each law firm, from the freelance attorney to the firm that operates worldwide. As it is an industry that deals with such sensitive topics, some of the project requirements were clear, cybersecurity, data encryption and secure document sharing via the cloud. Due to Onjuris’ high scalability, and the team allocated to the project, technologies such as artificial intelligence, blockchain, smart contracts, among others, can be quickly and easily implemented.

We also had the collaboration and contribution of some Lawyers, when holding a focus group to collect feedback and hold meetings.

The result was a 100% online legal software, for lawyers and citizens, which provides greater efficiency to the office, and more convenience and flexibility for the parties involved.


  • Cost and human error reduction
  • Greater process and deadline control
  • Time control and assured payments
  • Cybersecurity and complete file privacy
  • More comfortable experience for all participants
  • API Integrations: invoicing, payments, Google Calendar, Citius
About Bond Touch

They are pioneers in emotional wearables and have an innovative connection concept, namely “Love Touches All”. Bond Touch goal is to strengthen long-distance relationships!

Key Topics

  • Online store stability
  • Security
  • High scalability
  • Various integrations

The Challenge

Intending to migrate the online store from Shopify to BigCommerce, in order to have more integrations, stability and an even more secure solution with high scalability.


Partners: BigCommerce
Solutions: UI & UX; Development;
E-Commerce; API Integrations;


This was a disruptive and very challenging project, and it was very important for the customer that the online store reflect the brand’s values and ideals. It was clear from the start that BigCommerce was the most suitable solution for this project!
As they market and ship their products to more than 30 countries (inside and outside the European Union) and each online store has to be adapted, we’ve also made this process faster and more efficient.
Communication between the two teams, PipeCodes and Bond Touch, was always regular, and we were lucky to have all the support and help from the Bond Touch team during all stages of the process, and in this way, we guarantee the fulfillment of all the requirements and deadlines defined for the project.
The result was a robust and fast multistore, with intuitive navigation, fast checkout, integrated invoicing, and with the elements of the brand always present.


  • Mobile devices optimization
  • Custom checkout experience
  • Secure payments
  • API Integrations: invoicing, payments, mulisstore, page builders, shipping