Formed by the NEST Association – Tourism Innovation Center, and eight founding member entities (Turismo de Portugal, ANA Airports, Brisa Via Verde, Google, Microsoft, Millennium BCP, NOS and BPI), since 2019. NEST aims to promote innovation, supporting the development of new business ideas, training companies in terms of innovation and technology, as well as being an international reference in the areas of entrepreneurship and development of innovative solutions.
The Challenge
In partnership with Turismo de Portugal, and the Accessible Portugal Association, NEST challenged PIPECODES to develop a Web App, which would train employees in the area of tourism, on inclusive service and accessibility.
The purpose of the Web App would mainly be to improve the experience of guests with specific needs when using tourist spaces/ destinations from Local Accommodations to Hotels. The Web App must contain and respect the following areas: motor, visual, intellectual, auditory limitations, senior segment. In addition to the functionalities adapted to each need, there will also be a gamification component, in the form of Quizz. In other words, tourist companies (their professionals) would demonstrate, through a quiz, their skills regarding each of their guests’ specific needs, thus detecting areas for improvement.
Partners: Turismo de Portugal; Accessible Portugal.
Technologies: React; Laravel.
Solutions: Progressive Web App; Development; Web Design
“GuestAccess” is the name of the Web App developed for the NEST Tourism Innovation Center, with the aim of training employees in the area of tourist accommodation on Accessibility and Inclusive Service, and to improve the experience of guests with specific needs. Available in Portuguese and English, it allows you to consult the various profiles with limitations (Motor, visual, intellectual, auditory limitations, and senior segment), as well as the areas of the accommodation itself (access, reception, room, restaurant and mobility between spaces).
From a business point of view (in the tourism sector), it helps in acquiring knowledge about the most appropriate/recommended attitudes in each situation, as well as providing a checklist, which can be completed according to existing conditions. Thus helping to comply with current legislation. At the same time, the dynamics of gamification via quiz allows users to test their knowledge and improve their performance (and the workplace).
Finally, any citizen can have access to this free tool, through Google Play or the project’s website.
After its launch, and with the growing use of the platform, and based on feedback shared by its users, new requirements for GuestAccess were identified. The development of new features is currently in the pipeline.
Results
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About Payments Gate
An innovative solution that provides all payment methods in one place, with easy and fast integration and payment monitoring. Its main mission is to provide a centralized platform where payments are easily tracked and integrated with other software/ecommerce, but at the same time, that allows billing and query metrics and results in real time.
Key Topics
The Challenge
Create a scalable payment gateway – global API – that allows automatic integration with various payment platforms, which at the same time reduces the documentation required by developers. Everything must happen online, and subscriptions carried out via Saas.
Summary
Partners: Payments Gate.
Solutions: Fintech; UI & UX; Payments API; Integrations.
Solution
An Global API that integrates all payment methods, quickly and securely, instead of the usual manual integration. PayPal, MBWay, MB, Credit and Debit Card, are just some of the available payment methods, and you can track the history of operations for each of them, as well as their metrics.
With an integrated invoicing module, Payments Gate allows you to quickly issue invoices and manage purchase orders, while you can choose the subscription that best suits your needs (without the need for a contract between the service provider and the customer).
Results
Onjuris is an Online Legal Software that facilitates contact between clients and lawyers, quickly and completely securely, anywhere. Through functionalities dedicated to the legal industry, it guarantees greater productivity and financial control.
Key Topics
The Challenge
Provide a privileged and close communication channel between Lawyers and Clients, which allows for online legal consultations, legal cases monitoring, cost transparency and a comfortable experience for those involved.
Summary
Partners: Onjuris
Solutions: Legaltech; Web App; UI & UX; Development; API Integrations.
Solution
A project conceived and developed completely in-house, from M.V.P, through technological implementation, to marketing and sales.
The platform had to meet the needs of the industry, reflecting the terminologies, flows, and working methodologies of each law firm, from the freelance attorney to the firm that operates worldwide. As it is an industry that deals with such sensitive topics, some of the project requirements were clear, cybersecurity, data encryption and secure document sharing via the cloud. Due to Onjuris’ high scalability, and the team allocated to the project, technologies such as artificial intelligence, blockchain, smart contracts, among others, can be quickly and easily implemented.
We also had the collaboration and contribution of some Lawyers, when holding a focus group to collect feedback and hold meetings.
The result was a 100% online legal software, for lawyers and citizens, which provides greater efficiency to the office, and more convenience and flexibility for the parties involved.
Results
